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Entrenched, outdated processes limit agility. GLB's process transformation solves that.

Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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AN EVENING WITH SELORM ADADEVOR (CEO, MTN GHANA)

February 19, 2020

The CIMG, as part of its Continuous Professional Development (CPD) activities, presents to us an eye-opening learning opportunity on the mor...

THE CIMG CMOs FIRST GATHERING COMES OFF AT THE GOLDEN TULIP HOTEL

January 23, 2020

THE CIMG CMOs FIRST GATHERING COMES OFF AT THE GOLDEN TULIP HOTELThe first gathering of the Chief Marketing Officers (CMOs) comes off at the...

MEDIA RELEASE: CHARTERED INSTITUTE OF MARKETING, GHANA INDUCTS NEW GOVERNING COUNCIL MEMBERS

November 5, 2019

Accra, Ghana – Monday October 28, 2019: The Chartered Institute of Marketing, Ghana (CIMG) has sworn into office new Governing Council membe...

THE EXECUTIVE DIRECTOR OF CIMG VISITS GCIHS

September 6, 2019

The Executive Director of the Chartered Institute of Marketing, Ghana (CIMG) today paid a visit to the Pomaa-Adeiso campus of the Ghana Chri...